LEADERSHIP MATTERS
Helpful musings for leaders who care to leave a legacy
IN DEFENSE OF VISION
Why do your employees show up?
It's not the paycheck.
Not really.
The strongest teams rally around something deeper: a vision worth following.
Here’s why your business needs one—and how to build it.
I had the most amazing customer experience of my life at a golf club...as a non-member.
Yesterday I had the chance to take a client to the golf course. Usually, golfing with partners and clients is productive but unextraordinary. Not this time. I walked away with a memorable customer experience and a few reminders of key business principles.